Refund Policy

Effective Date: April 21, 2025

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At Sprout to Summit, we take pride in the care and quality of everything we offer. Because many of our items are original works of art or made in limited quantities, we handle refunds and returns with thoughtful consideration. Please read the following policy carefully.

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All Sales Are Final

Due to the unique and often one-of-a-kind nature of the artwork and handmade goods we offer, all sales are final. We do not accept returns or exchanges unless an item arrives damaged or there was an error in your order.

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Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery. To help us resolve the issue, we require:

• Photos of the damaged item and packaging

• Your order number and contact information

Once we review the claim, we will work with you to offer a replacement (if available), store credit, or a full refund.

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Order Issues or Errors

If you receive the wrong item or something is missing from your order, please notify us within 5 days of delivery. We’ll make it right as quickly as possible.

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Event Registrations and Workshops

Refunds for event tickets or workshop registrations are available up to 7 days before the scheduled event. After that, tickets are non-refundable but may be transferred to someone else. Please email us if you’d like to transfer your spot.

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How to Request a Refund or Report an Issue

Email us at sprouttosummit@gmail.com with the subject line Refund Request – Order #[Your Order Number]. Include a description of the issue and any relevant photos.

 

Contact Us

For questions about this policy or a specific order, please reach out to:

Sprout to Summit
Email: sprouttosummit@gmail.com